Leadership and Communication

(7 minutes of reading time) Communicating clearly, concisely, and objectively is not an easy task, not everyone is a great communicator, but there are things we can do and learn to improve our communication

Leadership and Communication

(7 minutes of reading time)


Talking, we all can do it, we talk all the time with our friends, family, boss, attendants, but are we communicating? Did we get exactly the message we wanted?

Communicating clearly, concisely, and objectively is not an easy task, not everyone is a great communicator like Martín Luther King and Barack Obama, but there are things we can do and learn to improve our communication, because nowadays, it is essential to know how to communicate, especially if you expect to be a leader.

As James Humes, the former White House writer, who wrote speeches for former US presidents Eisenhower, Nixon, Ford, said, “the art of communication is the language of leadership.”

Come read our text today to learn how to communicate better!


COMMUNICATION AND LEADERSHIP

Good leaders are great communicators, no one doubts about that. Communication is a tool used by leaders to influence behavior. In leadership, the main purpose of communication is to build trust between leaders and employees.

With communication, managers use strategies to engage employees, and this positively impacts the organizational climate of a company.

If communication in a company fails, we may have the following problems:

- Delays in deliveries
- Problems in interpersonal relationships
- Misalignment in projects

That is, a good leader, with good communication, can avoid many problems in the team and in the company.

In any aspect of our lives, communication is only effective when the message is understood by the receiver. If there is no understanding, communication has failed.

The same happens in the corporate world, where communication has an extremely important role: exchange of information between managers and employees.


THE IMPORTANCE OF COMMUNICATION IN LEADERSHIP

Communication in leadership positions is the basis for the proper functioning of organizational activities and helps in the execution of operations, bringing positive results.

Leaders must be a good communicators and convey the information they want clearly, concisely, and respectfully. You must also convey confidence in what you say, as this engages and motivates a team.

Another important characteristic for a leader is knowing how to listen, so that he/she can understand the problems of his team.

In a corporate environment, a good communicator is an influencer, as he/she can guide, inspire and promote a healthy and pleasant environment.

A leader who cannot communicate well with his team is at risk of having the following problems:

- Misunderstandings and, consequently, unnecessary reworks;
- Lack of alignment of expectations and tasks;
- No feedback or just bad feedback.

 
CHALLENGES OF GOOD COMMUNICATION IN LEADERSHIP

Here are some challenges leaders face in maintaining good communication:

 
A) COMMUNICATION x STRATEGY

Communication has the power to unify all areas and employees of a company, but for that it is necessary a good planning of the leaders, being able to define the best communication tools to be used to reach the goals.

B) CONFIDENCE

A manager who communicates clearly and respectfully gives confidence to employees and motivates the team.

Trust is established when the leader can communicate clearly and is also able to maintain an honest dialogue with the team.
 
C) SOLVE PROBLEMS

A good leader must know how to face adversity with clarity and tranquility, in addition to being able to solve all the problems of his team.

D) MODERN COMMUNICATION

Business communication has changed a lot in recent years, today it is essential that a company has the means for its employees to give their idea and suggestions.

It is important for the company to update and modernize its internal communication systems.
 

HOW A LEADER SHOULD COMMUNICATE

As we have already said, communication is one of the most important skills to be a good leader and here are some tips on how to do this communication between leader and team:

1) ESTABLISH A COMMUNICATION ROUTINE

A good leader must be present in the daily lives of employees, must be objective in meetings, give frequent feedback and create moments to align expectations and recognize the team's achievements.

2) CLARITY

To be successful in your communication everyone must understand you, for that you must be as clear as possible. Make clear the objectives, the deadline for execution, step by step to accomplish and align the expectations.

3) COMMUNICATION CHANNELS

For the message to reach all employees, the manager must know which means of communication are most effective.

4) OBJECTIVITY

When communicating, the manager must be clear and objective. You don't have to give a lot of technical details or irrelevant information, define the focus of your speech, and engage the listeners.


HOW TO IMPROVE YOUR COMMUNICATION SKILLS

As we have already discussed, a good leader must master the art of communication. And since we know that this is not an easy task, here are some tips to help you develop this art of communicating well.

A) DISCOVER THE MOST EFFICIENT MEANS OF COMMUNICATION

It's no use communicating well if your interlocutor doesn't receive the news.

Understand in your team what is the best way to communicate, be it face-to-face, chat, email, among others.

B) PROVIDE FEEDBACKS
 
A good leader must have an open dialogue with his employees and feedback is essential for the development of people and the team, as it helps to correct flaws and improve processes, in addition to valuing the work of each member.

C) LISTEN TO YOUR TEAM

In addition to knowing how to communicate, it is also important for the manager to listen to what others have to say. Show interest when someone has something to say to you. Thus, a bond is created with the employees and when it is your turn to speak, the person will be willing to listen to you too.

D) KNOW YOUR TEAM
 
Within a company, people are different from each other, so you need to adapt to your way of speaking and your language each one of them. This way you ensure assertive communication.
 
E) KNOW THE RIGHT TIME TO SPEAK

Now is not always the right time to speak. Watch, feel and only speak when you think the time is right.

Often, a simple sentence said at the wrong time can cause great damage.


Being a good communicator is an arduous task that requires great efforts, but with experience, study, and good will, we can indeed achieve the objective.

Managers who care about having good communication create good interpersonal relationships, which helps in the organizational climate, because when communication in 
leadership has flaws, it can cause conflicts and disagreement among team members. And that can decrease employee productivity.

So, it is critical that managers are good communicators and are willing to listen to their employees.


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